At Zfin Ance, we understand the importance of the privacy of individuals who visit and interact with Zfin Ance (“our Website”), submit feedback, participate in surveys, forums, or purchase services online. Zfin Ance is committed to safeguarding your privacy and ensuring a safe online experience for all users. This Privacy Policy outlines the information we collect through our Website, and how we use and disclose that information.

By accessing our Website, you agree to the collection, use, and sharing practices described in this Privacy Policy. Zfin Ance reserves the right to modify, update, or remove portions of this Privacy Policy at any time without prior notice. Any changes will be posted on our Website, and such revisions will take effect immediately upon posting. Your continued use of our Website following these changes indicates your acknowledgment and acceptance of the updated terms.

Information We Collect

We gather both personal and non-personal information that you provide when using our Website, responding to our emails, or interacting with our Customer Service Department.

  1. Personal Information:
    When you place an order on our Website, we may request personal details such as your name, address, telephone number, email address, credit card details, billing address, and shipping information. This data helps us process and fulfill your order, as well as send order and shipping confirmations via email. We only collect such information when you voluntarily provide it, though it is necessary to provide it when placing an order. We also collect personal information, such as your name, phone number, and email address, when you participate in customer surveys or communicate with our Customer Service Department.
  2. Non-Personal Information:
    We also collect non-personal information that cannot be used to identify you, such as demographic details and anonymous data related to the use of our Website. For instance, we collect and store certain non-personal information automatically whenever you interact with our Website, including your IP address, browser type, and the domain of the referring site. We also track customer traffic patterns and site usage. This information helps us analyze and improve our Website to enhance your shopping experience.

Content You Submit

Any communication or material you transmit to our Website by email or other means, including feedback, survey responses, data, questions, comments, or suggestions (other than personal information referred to above which will be treated in accordance with this Privacy Policy), will be treated as non-confidential and non-proprietary. Anything you transmit may be used by Zfin Ance and its affiliated entities for any purpose, including reproduction, disclosure, transmission, publication, or posting. We are free to use any ideas, concepts, or techniques contained in the materials you submit to develop, manufacture, and market products or services. Any personal information you submit as part of a review or forum can be read or used by other visitors to the Website, and Zfin Ance is not responsible for any personal information you choose to share.

Cookies

A cookie is a small, removable data file stored by your web browser on your computer. We use cookies solely to enhance your experience and allow you to use our Website efficiently. Cookies enable you to place an order and allow us to personalize your online browsing and shopping experience. For example, cookies help us remember the items in your shopping cart, recognize you when you return, and analyze visitor behavior. You can set your browser to warn you each time a cookie is being sent, or you can disable cookies entirely. However, please note that disabling cookies may prevent you from accessing certain areas or features of our Website.

We may share certain information, such as your location, browser data, and cookie data, with third-party ad servers or ad networks to deliver ads that may interest you. These third-party servers use technologies like cookies, JavaScript, and device identifiers to compile information about your visits and usage patterns on our Website. This data is used to measure the effectiveness of ads and personalize the content you see. This Privacy Policy does not cover the practices of third-party advertisers, and we encourage you to review their respective privacy policies for more information.

Sharing Information with Third Parties

We may disclose personal information to third-party service providers who agree to maintain its confidentiality in accordance with this Privacy Policy. These services may include payment processing, fraud protection, order fulfillment, shipping, and data analysis. Third parties are authorized to use the provided personal information only for the services they perform on our behalf.

Occasionally, Zfin Ance may share customer information with third-party marketers who may contact you with offers and promotions they believe are of interest to you. Zfin Ance makes no warranties about these third-party offers. You can request removal from these lists by emailing Support@zfinance.online with “Please remove me from all Third Party Marketer Lists” in the subject line.

We may also release personal information in response to legal requirements, if advised by legal counsel, or to protect the rights, property, or safety of Zfin Ance, its affiliates, or others.

If Zfin Ance undergoes a business transition, such as a merger, acquisition, or asset sale, customer information may be transferred. However, such disclosures will remain subject to the Privacy Policy in place at the time of the transition.

Emails

Occasionally, Zfin Ance or its email provider may contact customers with special announcements or offers. By providing your email address, you opt in to receive these communications unless you deselect the subscription checkbox. You may unsubscribe anytime by following the instructions in the email. However, emails related to order confirmation, shipment, or inquiries cannot be opted out of, as they are necessary for processing your requests.

Mobile Messaging/Texts

From time to time, Zfin Ance or its messaging provider may send mobile messages to customers about special announcements or offers. By providing your mobile number, you consent to receive these messages unless you opt out by deselecting the subscription checkbox. To stop receiving mobile messages, follow the instructions in the message or contact Zfin Ance as detailed below.

Customer Service

You may contact Zfin Ance‘s Customer Service Department by calling +1 410-337-4960 or emailing us via the customer feedback form at Support@zfinance.online. When you email us, your emails are stored within our system so we can refer to previous correspondence as needed to properly address your questions and concerns. Except as provided in this Privacy Policy, the information you share with our Customer Service Department will not be shared with anyone without your consent.

E-mail to a Friend

Users of our Website have the opportunity to email links to product pages to their friends. To do so, you must provide Zfin Ance with each friend’s name and email address. We use this information solely to send your friends the links you request.

Updating or Removing Your Personal Information

You may update, correct, or remove your personal information from our Website, including your name, address, email address, and phone number, by contacting our Customer Service Department (see below). However, we may not accommodate a request to change information if we believe doing so would violate any law, legal requirement, or cause inaccuracies.

Security

We have implemented reasonable physical, electronic, and procedural safeguards to protect the personal information collected through our Website. This includes compliance with federal regulations and may involve industry-standard Secure Socket Layer (SSL) encryption to prevent any unauthorized access or modification of personal information. However, no data transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee the security of any data you transmit to or from our Website. You transmit information at your own risk.

Children’s Privacy Protection

Our Website is intended for a general audience and is not specifically designed or targeted at children. Individuals under 13 years of age are prohibited from using our Website unless supervised by a parent or guardian. Zfin Ance does not knowingly collect, use, or disclose personal information from site visitors under the age of 13. If we discover that we have inadvertently received personal information from a child under 13, we will delete that information from our records.

International Users

If you are located outside the United States, please note that our Website is hosted on servers in the United States. Any personal information collected through our Website may be transferred to the United States or other countries, which may not provide an equivalent level of data protection as your home country. By using our Website or submitting personal information, you consent to the transfer of your personal information outside your home country.

Contact Information:
Phone: +1 410-337-4960
Email: Support@zfinance.online
Address: 29 Allegheny Ave Ste 2, Towson, MD 21204, United States

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